Mark Andrew Smith

CEng BSc (Hons) MIET MIAM MIIOM

Résumé

Mark Smith professional pen picture. A Head & Shoulders shot

Personal Statement

A professional Senior Engineering Manager providing over 30 years of experience in both the Defence and Commercial sectors.

An innovative designer and proactive solution provider, with a highly determined Customer Delight philosophy to perform outside personal comfort zones and exceed targets.

Skilled in Senior Leadership & Management, Asset Management, Telecommunications, IT, Hardware, Firmware, Software and Project / Marketing Management combined with a desire to learn and a passion for technology.


Profile

  • Team Player and Effective Communicator at all levels, including large audiences
  • A technical background to be able to drive forward tomorrow’s technology in an increasingly challenging arena
  • Skilled in Senior Leadership & Management, Asset Management, Telecommunications, IT, Hardware, Software & Firmware Development
  • A Strategic Thinker, with a well-developed ability to effectively translate visions and corporate strategies into long term directions and activity to meet objectives
  • A track record of managing change successfully, setting targets and driving improvement
  • Proven natural leadership skills, with the ability to inspire team members and develop the potential of staff
  • Substantial experience of developing strong working relationships with a wide number of stakeholders, internal and external
  • Self-Motivated, Decisive and Energetic Persona capable of Propagating Enthusiasm
  • SC Security Clearance held

Full Name:
Mark Andrew Smith
Email: mark@juglugs.com
Address: Plymouth
United Kingdom
Please email for details
Telephone: Please email for details
Date of Birth: Please email for details
Interests: Please email for details

Employment History

August 2018 - August 2021
Babcock International Group | Marine | Warships
Plymouth, UK

Capability Insertion Manager
IKM Systems Development Manager
iSupport Lead

  • Driving the business change programme to new and novel ways of working post-COVID-19.
  • Responsible for ERP Transformation (IFS & SAP) into a FTSE-250 company
  • Leading the transformation of an analogue business to a digital business, delivering the suite of capabilities in line with our Strategic Business Objectives.
  • Responsible and accountable for the management and development of the IKM strategy.
  • Responsible for driving forward the Marine Sector’s iSupport programme.
  • Responsible for the IT transformation programme.
  • Charged with bringing Digitally Enabled Asset Management to life.
  • Product Manager for a proprietary suite of decision support tools.

January 2017 - August 2018
Babcock International Group | Marine | DST
Bristol, UK

Software Development Manager
Chief Engineer (Software)

  • Accountable for managing and coordinating resources and processes to deliver software releases of products, while defining the strategy for the product development team.
  • Software Development Manager for the Highly Mechanised Weapons Handling System on the Queen Elizabeth Class Aircraft Carriers.
  • Working together with Programme owners to plan and execute projects, ensuring that teams have appropriate product and technical specifications, direction and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.
  • Working closely with projects for understanding the systems’ functional and contractual requirements.
  • Collaborating with the product teams in defining individual project software development plans.
  • Providing a software development strategy that meets the future needs of our customers and markets.
  • Evolving existing software system applications and architecture in various areas as needed.
  • Helping developer teams resolve both technical problems as well as human resources issues.
  • Providing leadership and guidance to coach, motivate and lead teams to their optimum performance levels and career development.

June 2017 - February 2018
Babcock International Group | Marine | DST
Bristol & Portsmouth, UK

Secondment to MSSP

  • Technical Lead for the setup of the Engineering Team.
  • Setup the Portsmouth waterfront offices.
  • Provided IFS consultancy for all areas, including Asset Management.
  • Setup and trained staff in SharePoint – Designed MSSP SharePoint.
  • Established IFS Call Center as the Helpdesk system for MSSP
  • Procured & configured Integrated Innovation’s professional telephony system for MSSP.
  • Setup and trained staff in IFS Call Center.

April 2015 - December 2016
Babcock International Group | Marine | DST
Plymouth, UK

Chief Engineer (AM)
EMOC Deputy Head of Fulfilment
EM FAL

  • Delivery of the Asset Management module of IFS ERP.
  • Provision of Engineering Governance to Product & Systems Support.
  • Provision of the policy & management framework for delivery of Equipment Management services.
  • Creation of the Equipment Management Operations Centre.
  • Innovation in, and Development of our Technical Services Capabilities to improve performance and drive efficiencies.
  • Senior Information Asset Officer.
  • Equipment Management Functional Application Lead for Marine Sector Business Transformation projects.
  • Authoriser of Engineering functional procedures and processes.
  • Ensuring compliance with company processes and internal and external regulatory and customer requirements.

April 2012 - April 2015
Babcock International Group | Marine | DST
Plymouth, UK

Head of Technical Support

  • Provision of Technical Support to extant projects.
  • Provision of the policy & management framework for delivery of technical support services.
  • Provision of Technical Support to Business Development opportunities.
  • Technical/Engineering Lead for the £500m MSSP bid.
  • Management & Provision of Resource.
  • Ensuring compliance with company processes and internal and external regulatory and customer requirements.
  • Devising, implementing and controlling processes and procedures aimed to continuously improve our technical capabilities and the way they are delivered internally and externally.
  • Introducing specific capabilities as deemed required by the business in order to gain a competitive advantage, generate cost savings, promote innovation and develop the business with the aim to grow market share and customer satisfaction in our technical capabilities.

November 2009 - April 2012
Babcock International Group | Marine | Equipment Solutions
Plymouth, UK

Technical Manager

  • Providing management direction to the Technical Team to deliver a high quality service in support of all the Contracts being managed in the HESS Business.
  • Directly accountable to the HESS Business General Manager for the efficient and safe delivery of all technical support aspects of the HESS operation, which includes HESS Pumps, HESS Domestic and the Submarine Legacy project.
  • Tasks carried out include the management of all Project related 2022A’s, 2022’s, technical solutions for the rectification of OPDEFs, equipment and system design changes, obsolescence and configuration management, as well as technical support for internal activities such as procurement, sub contracts repair, and codification.

February 2007 - November 2009
Babcock International Group | Marine | Engineering Services
Plymouth, UK

Senior Design Engineer

  • Authoring the Design for Support Policy for the Dreadnought submarine programme.
  • Developing Hardware & Software solutions for the defence industry.
  • Managing Projects to time/budget.
  • Implementing a Software Development Process and Team to be used across Devonport Royal Dockyard.
  • Helping to develop Design Engineers in a Systems Engineering philosophy.

March 2006 - February 2007
Intrinsyc Europe Ltd.
Halesowen, UK

Project Manager

  • Handling full software project lifecycles from initial customer interface through Project Review/Post-Mortem.
  • Experience in PRINCE2 project methodology.
  • Full P&L responsibilities for each project, ranging from £100's to £1M's.
  • Skilled in production and management of Time Phase Budgets.
  • Skilled in Microsoft Project.
  • Customer Liaison for Project Status Reporting & Presentations.

August 2001 - December 2005
Lattice Semiconductor Corp. | Agere Systems | Lucent Technologies
Allentown & Bethlehem, PA, USA

Strategic Marketing Manager

  • Company expert in Serial interconnect technologies, such as PCI Express, RapidIO & Serial Video.
  • Also skilled in other packet protocols such as 1GbE, 10GbE & FC.
  • Working with Application Engineers to develop Firmware applications for FPGAs.
  • Good working knowledge of the high-end FPGA architectures.
  • Responsible for the entire Lattice FPGA-based product families and soft IP Cores.
  • Providing Strategic Marketing and Technical Assistance to Major Accounts in the Communications, Military and Digital Video Arenas.
  • Developing Marketing Requirement Specifications for future, leading FPGA/FPSC products to be able to establish Lattice as No.1 in the programmable logic world.
  • Using Technical knowledge of, both the products and the entire network infrastructure, to position programmable logic within a customer’s system to allow them to take advantage of ever-changing standards and protocols.
  • Focused on generating new design wins, and long-term relationships in major accounts such as Lucent, Nortel & Cisco.

January 1998 - July 2001
Acterna | Wavetek Wandel Goltermann
Plymouth, UK

Design Engineer

  • Development of hand-held Communications Test Equipment. Specialist knowledge in 2Mbps, E1 systems.
  • Hardware, Software (Pascal, C, C++ & Python scripting) and Firmware (VHDL/Verilog/Schematic) development.
  • Development of customer specified applications for existing products, including working with the customers to define the application requirements.
  • Technical Support to the Field Team and the End Customer.
  • Defining Test Strategies to cope with tomorrow’s network requirements.
  • Responsible for project management to meet company and customer timescales and assembling ‘virtual’ teams to meet goals.

Manufacturing Engineer

  • Operations Management of externally designed products for the full product lifecycle.
  • Working with an International team from Germany and France, overall responsibilities included budget management and inter-site politics.
  • Successfully conceived/deployed paperless form/signatory system as a personal initiative.

August 1990 - January 1998
BAE Systems | British Aerospace Systems & Equipment
Plymouth, UK

Environmental Test Engineer

  • Testing Aerospace products to Military Environmental Standards and conditions.
  • Good knowledge of MIL-STD 810E.
  • Defining test strategies and methods for all environmental considerations.
  • Design & Refurbishment of Climatic Systems and associated Test Equipment.
  • Served on the Climatic Committee of the Society of Environmental Engineers to define and control new British Standards.
  • Pioneering the effort to bring external test contracts to one of the best-equipped Environmental Test Houses in the UK

Engineering Technician

  • Calibration and Repair Technician responsible for the repair and calibration of all site equipment from proprietary Oscilloscopes to Special-to-Purpose, factory designed, ATE.
  • Invaluable fault finding and problem-solving skills gained by often having to repair equipment with no drawings or prior knowledge of the system.

Technical Apprentice

  • Four-year comprehensive Electrical & Electronic training with one year spent at an Engineering Training Centre for broad Engineering skills including architecture, welding, fitting, turning and milling.

Volunteer Work

January 2021 - Today
St John Ambulance
Plymouth, UK

Volunteer Vaccinator for the COVID-19 Pandemic Response

August 2002 - December 2005
New Tripoli Fire Company
New Tripoli, PA, USA

Lead Firefighter

July 2003 - December 2005
Northwestern Lehigh Ambulance Corps.
New Tripoli, PA, USA

Emergency Medical Technician


Education

2001 - 2002 Rochester Institute of Technology (RIT), NY, USA
1996 - 2000 University of Plymouth, Plymouth, UK
1990 - 1996 Plymouth College of Further Education, Plymouth, UK
1985 - 1990 Torpoint Comprehensive School, Torpoint, UK

Qualifications

BSc(hons) Technology (Major in Communications Engineering)
HNC (BTEC IV) Electronic & Electrical Engineering
BTEC IV Mathematics
ONC (BTEC III) Electronic & Electrical Engineering
NVQ III Engineering Manufacture (Electronic)
10 GCSEs General High-School Education
Firefighter 1 Firefighting
EMT Certificate Emergency Medical Basic Life Support

Additional Training

2016 - 2017 Institute of Leadership & Management - Level 5 – Driving the change
1990 - 1994 EITB / ENTRA based apprenticeship in Electronic Engineering with British Aerospace

Short Courses

  • First Aid at Work
  • MoD Configuration Management Practitioner
  • Delivering Business Success
  • Market Awareness
  • An Introduction to C++ Programming
  • Comprehensive VHDL
  • Advanced Project Management
  • E1 Theory, Errors & Alarms
  • Frame Relay & ATM
  • Quality Measurements in Digital Circuits
  • Humidity and Moisture
  • Climatic Testing

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